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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roberto Coyoy

Roberto Coyoy

May 26, 2025

5  out of  5
rating by Roberto Coyoy
"Su servicio, paciencia y atencion es exelente agradezco su ayuda y recomiendo su ayuda e información gracias"
We responded:
"Roberto, Thank you for sharing your excellent experience with Laura and the positive review of our agency! We look forward to helping you meet all of your financial goals! Rob"
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Vera Garrard

May 23, 2025

5  out of  5
rating by Vera Garrard
"Cruz provided excellent service. He was attentive and thorough in answering my questions, ensuring that I understood the policies and adding my children and new vehicle to the account."
We responded:
"Vera, Thank you for sharing your positive experience with Cruz. We appreciate your business and look forward to helping you with all your financial and insurance needs. Rob"
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patricia andrade

May 21, 2025

5  out of  5
rating by patricia andrade
"Excellent service 👍"
We responded:
"Thank you, Patricia, we appreciate the 5 Star review of our customer service and look forward to helping you meet all of your financial goals! Rob"
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Juan Lara

May 21, 2025

5  out of  5
rating by Juan Lara
"Laura Guerrero was really helpful"
We responded:
"Juan, thank you for sharing your positive experience with Laura. Being available and responsive is a major focus of our team! Thank you for your business! Rob"
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Maria Del carmen

May 16, 2025

5  out of  5
rating by Maria Del carmen
"La señorita Laura Guerrero nos atendio super bien y estamos muy agradecidos con su servicio. Todas sus atenciones fueron excelentes y nos ayudo con nuestro reclamo de auto. La recomendamos porque es muy buena y muy amable para atender todas sus necesidades de aseguranza. La recomendamos al 💯."
We responded:
"Thank you, Maria, for sharing your 5 Star experience with Laura. Being here for our customers when a claim arises is what sets our agency apart and we truly appreciate your loyalty and trust! Rob"
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Veronica Ortega

May 13, 2025

5  out of  5
rating by Veronica Ortega
"For the last 2 years, Laura Guerrero has been a great help to me and my family. She has become my go to person for fast replies and fast action with any issues or concerns we have. More recently she was able to help my son with a billing issue, after we discovered he was not given his discount and was able to lower his insurance rate. She was not the person I used to contact before these past 2 years however, I'm glad to say she will continue to be my Statefarm contact from here on out."
We responded:
"Hi Veronica. Thank you for your trust and loyalty to our agency. Laura and everyone on our team are here for you and all of our customers. providing solutions is what we are all about! Rob"
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Revin Guerra

May 12, 2025

5  out of  5
rating by Revin Guerra
"Nuestra experiencia con Laura Guerrero es excelente . Buen servicio 100% recomendada muy amable y atención rápida gracias por ayudarnos siempre ."
We responded:
"Revin, Thank you for sharing your 5 Star experience with Laura and your recommendation of our agency! We always strive to help our customers understand their options and meet their goals! Best, Rob"
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Tonette Reyes

May 7, 2025

5  out of  5
rating by Tonette Reyes
"Excellent service great customer service and knowledgeable about coverage and my needs Thank you Laura for your quick response and services to my needs"
We responded:
"Thank you for your wonderful review, Tonette! We greatly appreciate your kind words and the opportunity to assist you with your coverage needs. Rob Casares, State Farm Agent "
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Ash Mkhitaryan

May 6, 2025

5  out of  5
rating by Ash Mkhitaryan
"This State Farm agency office is amazing. My to go office for insurance thru State Farm Robert is doing a wonderful work. Julie works very very hard to get things accomplished. I’ve been using them for the last 10 years and I will continue using their services."
We responded:
"Thank you, Ash, for your continued loyalty to our agency! We appreciate every opportunity to help all our customers accomplish their goals and look forward to being here for you for many years to come! Rob"
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Carlos Marin

May 2, 2025

5  out of  5
rating by Carlos Marin
"Great staff alway willing to help you! Special thank you to Laura for helping me save money by reviewing my policies and find savings. I have been with State Farm for over 10 years and hope to continue doing business with them. Again thank you Laura Guerrero."
We responded:
"Thank you Carlos for allowing us to help you with your auto, home and other insurance needs! We appreciate you and letting me know about Carina’s and the team service!!!"
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Cuy Trujillo

April 22, 2025

5  out of  5
rating by Cuy Trujillo
"Best of the Best"
We responded:
"Thank you for sharing your positive feedback. We appreciate your business. Rob"
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Abraham Lopez

April 17, 2025

5  out of  5
rating by Abraham Lopez
"Thank you so much Laura Guerrero for the awesome help with my life insurance great price great and understanding wonderful help thank you so much for making everything go as easy as 1 2 3 and having my family secure just in case something happens thank you so much again for all your help in all your loving kindness those who need life insurance she's the way to go awesome job!!!!"
We responded:
"Hi Abraham, Thank you for allowing us to protect your family with State Farm Life Insurance and sharing your positive experience with Laura! Our top priority is to ensure your most valuable assets are covered, especially you! We appreciate your trust and confidence. Rob"
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Nery Herrera

April 16, 2025

5  out of  5
rating by Nery Herrera
"Excelente servicio si no tienes tiempo en ir Los puedes contactar y ellos te ayudaran Los recomientdo Alta mente"
We responded:
"Thank you, Nery for sharing your positive experience. We focus on connecting with customers in ways that work for them! We appreciate you as a customer! Rob"
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Alfred Areyan

April 10, 2025

5  out of  5
rating by Alfred Areyan
"Cruz, is every open on helping me. With my problems. Good guy."
We responded:
"Hi Alfred, We appreciate your positive feedback on Cruz assisting you with your insurance needs. We are always here to help you manage your accounts and plan for the future! Rob"
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Lady 133

April 7, 2025

5  out of  5
rating by Lady 133
"They've always been so nice the helpful. Cruz has taken my call several times and he always works to get me what I need. Also, I had an accident recently and state Farm made it so easy. It' why I've stayed all these years. Laura G. was excellent updating my home insurance as well."
We responded:
"Thank you Anjane for being such a loyal client and for sharing your wonderful experience with Cruz! We want to help all of our customers in every way possible! "
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Stephanie Callans

March 22, 2025

5  out of  5
rating by Stephanie Callans
"Laura was amazing in helping my husband and I set up our life insurance policy. She went above and beyond."
We responded:
"Thank you, Stephanie, for trusting us to provide the most important protection we offer. Providing solutions and finding the right fit for your needs is what we do best and I'm delighted to hear that Laura did a great job for your family! Rob"
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Raquel

March 21, 2025

5  out of  5
rating by Raquel
"Reliable and friendly service, my whole family has been a member of state farm for decades."
We responded:
"Raquel, I really enjoyed reading your post and love that your family has placed their trust in State Farm and our agency for so many years. We look forward to helping your family with all of their financial goals for many years to come! "
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Virginia Alvarez

March 18, 2025

5  out of  5
rating by Virginia Alvarez
"We have been clients of State Farm for several years now. It’s always a pleasure speaking with Laura. She is very resourceful and explains all your options in detail. Thank you once again for your help. Virginia A."
We responded:
"Thank you for taking the time to share your feedback! it's wonderful to hear about your positive experience with Laura! We appreciate your business. Rob Casares, State Farm agent"
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Andrea Navarrete

March 18, 2025

5  out of  5
rating by Andrea Navarrete
"Great service from Cruz hernandez"
We responded:
"Thank you, I'm glad to hear you had great service from Cruz! We appreciate your business. Rob Casares, State Farm agent"
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Lorenzo Newhouse

March 14, 2025

5  out of  5
rating by Lorenzo Newhouse
"The Casares team: Excellent!! Laura got my issue resolved. Very professional and helpful. Glad I’m with them!!………."
We responded:
"Thank you for sharing your experience, Lorenzo! We're thrilled that Laura provided excellent service and successfully resolved your issue. It's great to know that their helpfulness made a positive impression. We're delighted you chose to be with us and look forward to continuing to support you with the same high level of service. Thanks again for your kind words! – Rob "
Profile photo of Janet Martinez

Janet Martinez

March 10, 2025

5  out of  5
rating by Janet Martinez
"Laura was very friendly and knowledgeable. She explained insurance options that fit nicely in our budget . I have been with State Farm for 30+ years and hope to stay 30 more."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. Rob Casares, State Farm agent"
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Leilani Guzman

March 8, 2025

5  out of  5
rating by Leilani Guzman
"The agent I worked with Cruz Hernandez, was extremely helpful with changing and updating my insurance. He was very patient and was willing to do all the extra steps to give me different quotes. I appreciated the help. I was able to get a great new insurance plan."
We responded:
"Thank you for taking the time to share your experience! I’m glad to hear that you were pleased with our service and I'll make sure to share your review with Cruz. We’re always here to assist you with any insurance needs you may have. Looking forward to working with you again! Warm regards, Rob Casares, State Farm agent"
Profile photo of Miriam Schulman

Miriam Schulman

March 7, 2025

5  out of  5
rating by Miriam Schulman
"Right after I signed on with State Farm, my home was burgled, not once but twice. My agent, Rob Casares stood by me through the both of those traumatic events, and he is standing by me through the aftermath of The Palisades fires, which almost burned down my home. Rob made sure that my homeowners policy was robust, so I would have the coverage that I needed in the event of a disaster like the Palisades fires. Since the fires, Rob and everyone in his office have been responsive whenever I needed something. I recommend Rob Casares unreservedly."
We responded:
"Thank you so much for your heartfelt review. I’m truly sorry to hear about the challenges you’ve faced, but it means a lot to me that you felt supported during such difficult times. My goal is to ensure that my customers have the coverage they need and to be there for them when it matters most. I'm grateful for your recommendation, and I'm always here to assist you. If there’s anything else you need, don’t hesitate to reach out! Take care, Rob Casares, State Farm agent"
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Fred Sanchez

March 7, 2025

5  out of  5
rating by Fred Sanchez
"Great insurance coverage thank you"
We responded:
"Thank you for choosing us! We appreciate your business. Best wishes, Rob Casares, State Farm agent"
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Jose Rojo

March 7, 2025

5  out of  5
rating by Jose Rojo
"Their customer service is great. Laura, which is the person in charge of my policy, has helped me so much and has guided me through the whole process. Any question or concern that I have, Laura addresses it very fast and efficiently. Also the price that I received for my life insurance is very good, better than all the other estimates I got from other companies. I would definitely recommend State Farm."
We responded:
"Jose, let me first thank you for your business and loyalty to our agency. I greatly appreciate that you took the time to share your experience with Laura. We have so much to offer our customers at State Farm and look forward to assisting you with all of your financial needs. Rob"